Kikray's Terms and Conditions — Know it. Understand it. Play safe.

1. Introduction & Scope

Kikray is a licensed online gaming and Sports Betting platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to all use of the Kikray website and its services.

By registering, logging in, or using any of our services on Kikray, you are considered to have read and agreed to these terms and conditions in full. If you do not agree with any part of these terms, please do not use our platform.

Kikray reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

2. Account Registration & Use

A personal account is required to access services on Kikray. All information provided at registration must be accurate, complete, and up to date. Providing false information may result in account suspension or termination.

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• Your account password must be kept strictly confidential and must not be shared with anyone.
• You are solely responsible for all activity carried out through your account.
• Transferring or selling your account to another person is strictly prohibited.
• If you notice any suspicious activity, report it to Kikray's support team immediately.

3. Age Restrictions & Eligibility

Kikray is strictly for individuals aged 18 and above. Minors are prohibited from creating accounts or using the platform. Kikray reserves the right to verify age and may request identity documentation when necessary.

Providing false age information will result in permanent account closure and any funds on account may be forfeited. Kikray is committed to ensuring responsible gaming at all times.

4. Deposit & Payment Policy

Mobile Banking, Nagad, and bank transfer are available for deposits on Kikray. Before making a deposit, please ensure the payment method is registered in your name.

• The minimum deposit amount is set by Kikray and may change from time to time.
• Deposits from third-party accounts or cards are strictly prohibited.
• All deposits are processed in Bangladeshi Taka (BDT).
• If a deposit is delayed due to a technical issue, please notify our support team.
• Any account found to have a fraudulent payment will be suspended immediately.

5. Withdrawal Policy

Your account must be fully verified before a withdrawal request can be processed on Kikray. Withdrawals will not be processed until the KYC (Know Your Customer) process is complete.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals are typically processed within 1–3 business days.
• A maximum withdrawal limit applies within a given period.
• Wagering conditions must be fulfilled before withdrawing bonus funds.
• Withdrawals may be temporarily placed on hold in the event of suspicious activity.

6. Bonus & Promotion Terms

Kikray regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and expiry, which you should read carefully before accepting.

• The welcome bonus is available to new members only and can be claimed once.
• Wagering requirements must be met before any bonus funds can be cashed out.
• Using multiple bonuses simultaneously is not permitted unless explicitly stated otherwise.
• Any unused bonus will be automatically cancelled once it expires.
• Kikray reserves the right to terminate any account where bonus abuse is identified.
• In all bonus-related disputes, Kikray's decision shall be considered final.

7. Gameplay Rules

All games on Kikray are operated by third-party licensed providers. Every game outcome is determined by a Random Number Generator (RNG) that is fully independent and audited.

• Cheating, hacking, or attempting to gain any unfair advantage in games is strictly prohibited.
• If a game is cancelled due to a technical fault, all wagers will be refunded.
• Using bots or automated software to play games is strictly prohibited.
• If you have concerns about a game outcome, please contact our support team.
• Kikray is not liable for any financial losses resulting from technical issues.

8. Responsible Gaming

Kikray believes gaming is for entertainment, not addiction. We encourage all members to play responsibly. If you feel gaming is having a negative impact on your daily life, please seek help immediately.

Kikray offers deposit limits, session limits, and self-exclusion options. To learn more, visit our Responsible Gaming Visit the page.

9. Privacy & Data Protection

Kikray takes the protection of your personal information seriously. We use SSL encryption and internationally recognized security standards. Your data is never sold to any third party.

For full details on how we collect, store, and use your information, please visit our Privacy Policy Read the page.

10. Account Suspension or Termination

Kikray may suspend or permanently close an account for any of the following reasons:

• Registering with false or inaccurate information.
• Operating multiple accounts.
• Attempting to abuse bonuses or commit fraud.
• Attempting to gain an unfair advantage in any game.
• Identified as a minor.
• When required by legal or regulatory authorities.

You may close your account at any time by contacting our support team. Please withdraw any remaining balance before closing your account.

11. Changes to Terms & Dispute Resolution

Kikray reserves the right to modify these terms and conditions at any time. Members will be notified in advance of any significant changes. Continued use of the platform following such changes will be considered acceptance of the updated terms.

For any dispute or complaint, please contact our support team first. We aim to respond within 48 hours. Kikray's decision in resolving disputes is considered final unless overruled by a court of law.

Our support team is always available to answer any questions about these terms and conditions. Email us at: [email protected]