You have the right to know how your personal data is collected, where it is stored, and how it is kept secure. Kikray's Privacy Policy is written in clear, straightforward language.
Last Updated: January 2026. This Privacy Policy applies to all Kikray services and platforms. Any changes will be updated on this page, and registered members will be notified.
Kikray is a trusted online gaming platform in Bangladesh. We believe protecting your privacy is one of our most important responsibilities. This Privacy Policy explains what data Kikray collects, why we collect it, how we use it, and how we keep it safe.
By using the Kikray website or app, or by creating an account, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.
Kikray's Privacy Policy is built in line with international data protection standards. We handle your data the same way we'd want our own handled — with full responsibility and care.
In simple terms: Your personal data is never sold, never used for advertising, and never shared with anyone without your consent.
Kikray collects two types of data — what you provide directly, and what is automatically gathered through your use of the platform.
What You Provide Directly:
Automatically Collected Information:
| Data Type | Purpose | Mandatory |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | OTP Verification & Support Contact | Yes |
| Payment Information | Deposit & Withdrawal Process | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookie Data | Improving User Experience | Optional |
Kikray uses your data only for specific, legitimate purposes. We never collect information that isn't necessary.
What We Never Do: Your data is never sold to advertisers, and no marketing messages are sent without your consent.
Kikray stores your data on secure servers that operate in compliance with international security standards. All data is kept encrypted to prevent unauthorized access.
Your data is retained for as long as your account is active. Even after account closure, certain data may be kept for a defined period due to legal obligations. Financial transaction records are typically retained for up to 5 years.
After the designated period, data is securely deleted or anonymised so that no individual can be identified.
Under Kikray's Privacy Policy, you have several rights over your own data. We respect these rights and act on them promptly.
Your Controls
Kikray believes you should have full control over your own data.
You can find out at any time what data Kikray holds about you. Submit a request to our support team and the information will be provided within 30 days.
If any of your stored information is incorrect, you may request a correction. Kikray will update it promptly.
After closing your account and fulfilling any legal obligations, you may request permanent deletion of your data.
You may request that your data be used only for specific purposes. Kikray will act accordingly.
You may request an export of your data in a standard format so it can be transferred to another service if needed.
If you have concerns about how your data is being used, let our support team know. Kikray will take appropriate action.
Kikray is strictly for users aged 18 and above. We do not knowingly collect data from minors. If a minor is found to have created an account, it will be closed immediately and all collected data will be deleted.
If you believe your child has created an account on Kikray, please contact our support team immediately. We will take swift action.
Kikray uses industry-standard security technology to protect your privacy. Our security layers are outlined below:
What You Should Do: Use a strong password to keep your account secure, never share it with anyone, and contact us immediately if you notice anything suspicious.
Kikray may update this Privacy Policy from time to time. Changes may occur due to new laws, technological updates, or service expansions.
For significant changes, registered members will be notified in advance via email or SMS. The effective date of the updated policy will be noted at the top of the page.
Continued use of Kikray after any changes will be taken as acceptance of the updated policy. If you do not agree with any part of the policy, you may request to close your account.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our team will respond within 7 days.
Privacy Section:
Email:
Monday to Friday, 9:00 AM – 11:00 PM (BST)
Why Choose Kikray
Kikray is more than just a gaming platform — it's a place where you can play with complete peace of mind.
Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can read this information.
Kikray never sells your personal data or shares it with advertisers. Your information is used solely to serve you.
Independent security experts regularly audit Kikray's systems. Any vulnerabilities identified are resolved promptly.
Your national ID or passport details are stored with the highest level of security and used only for the verification process.
OTP-based two-step verification adds an extra layer of security to your account and prevents unauthorized logins.
Whenever the Privacy Policy is updated, members are notified in advance. There are no hidden changes.
Register on Kikray today and enjoy a safe, fun gaming experience. Your privacy is our priority.